Privacy Policy
Waters Wellness Compounding Pharmacy ("Waters Wellness," "we," "us," or "our") operates this website to provide educational resources and partnership information to licensed healthcare providers. This Privacy Policy explains what information we collect, how we use it, and your choices. By using this site or submitting a form, you agree to this Policy.
1. Who this site is for
This site is intended for licensed healthcare professionals. It is educational and does not provide medical advice, sell medication to the public, or facilitate patient ordering.
2. Information we collect
- Information you give us: name, practice name, work email, phone number, provider type, state, and your NPI or DEA number (used solely to verify your status as a licensed provider).
- Automatically collected: device, browser, IP address, and usage data via cookies and similar technologies, including standard analytics and advertising pixels (for example, the Meta pixel) used to measure and improve our educational campaigns.
We do not collect protected health information (PHI) about patients through this site, and you should not submit patient information through any form here.
3. How we use your information
- To send the educational materials you request.
- To verify your provider status.
- To contact you about partnering with Waters Wellness, by email, phone, and text message, with your consent.
- To improve our website, content, and outreach.
- To comply with legal and regulatory obligations.
4. SMS / text messaging program
Consent. By providing your phone number and submitting a form, you consent to receive informational and marketing text messages from Waters Wellness at the number provided, including messages sent by automated means. Consent is not a condition of any purchase.
Frequency & cost. Message frequency varies. Message and data rates may apply.
Opt out. Reply STOP at any time to unsubscribe. Reply HELP for help. You may also email us to opt out.
No sharing of SMS consent. We do not sell or share your mobile phone number or your text-messaging opt-in with third parties or affiliates for their own marketing purposes. Your opt-in to our text program is never shared with anyone for marketing.
5. Cookies and advertising
We use cookies and pixels to operate the site, measure traffic, and understand how our educational campaigns perform. You can control cookies through your browser settings. We may use advertising platforms (such as Meta) to reach licensed providers; those platforms may set their own cookies subject to their privacy policies.
6. How we share information
We share information only with service providers who help us operate (for example, our customer-relationship and email/SMS platforms, hosting, and analytics), under contracts that limit their use of the data to providing services to us. We may disclose information if required by law or to protect our rights. We do not sell your personal information.
7. Data security & retention
We use reasonable administrative, technical, and physical safeguards to protect your information, and retain it only as long as needed for the purposes above or as required by law. No method of transmission or storage is 100% secure.
8. Your choices
- Opt out of texts by replying STOP; opt out of emails using the unsubscribe link.
- Request access to, correction of, or deletion of your information by contacting us.
- Adjust cookie preferences in your browser.
9. Children
This site is for licensed professionals and is not directed to children under 18. We do not knowingly collect information from children.
10. Changes
We may update this Policy. Changes are effective when posted, with the updated date shown above.
11. Contact us
Waters Wellness Compounding Pharmacy
Bristol, TN — 310 Bluff City Hwy, Bristol, TN 37620 · 423-764-4136
Hickory, NC — 750 4th St SW, Hickory, NC 28602 · 828-324-4115
Email: trey@waterswellness.com
Compounded medications are not FDA-approved and have not been evaluated by the FDA for safety, effectiveness, or quality. This site is for licensed healthcare professionals and does not constitute medical advice.
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